This policy documents ACC’s policy for assessing requests from an overseas student to transfer to another provider prior to the student completing at least six months of the course for which a student visa was granted and the student admitted to the ACC. It also sets out procedures to be followed in dealing with such requests.
Transfer to ACC from Another Provider
ACC shall not knowingly enrol the student wishing to transfer from another registered provider’s course prior to the student completing six months of his or her principal course of study with their respective institutions except where:
- the original registered provider has ceased to be registered or the course in which the student is enrolled has ceased to be registered
- the original registered provider has provided a written letter of release
- the original registered provider has had a sanction imposed on its registration by the Australian Government or state or territory government that prevents the student from continuing his or her principal course, or
- any government sponsor of the student considers the change to be in the student’s best interest and has provided written support for that change.
Transfer from ACC to Another Provider
ACC will consider requests for transfer fairly, but such a request will be summarily refused unless:
- The student has a valid enrolment offer from the receiving provider;
- ACC has had sanctions placed against its registration as a CRICOS Provider by the Australian Government or state or territory government or the registration of the course on CRICOS has been revoked and the student is prevented from continuing his/her principal course;
- A government sponsor (if any) deems that the transfer is in the best interest of the student and has provided written support for that change;
- ACC believes there are reasonable grounds for the transfer; and
- An appeal (internal or external) on a matter that may reasonably result in the student wishing to seek a transfer, supports the student.
Upon receiving a request from an international student enrolled in one of the award courses of ACC to transfer to a course offered by another registered provider the following procedure shall be followed:
- All requests for transfer to another course shall be in writing, using the application form and signed and dated by the student concerned.
- The request for transfer shall provide full details of the course the student is currently enrolled in at ACC, the duration since enrolment, course units completed, performance achieved and other details.
- The request for transfer shall detail the reasons why a transfer to another course is being sought.
- The request for transfer must specify the date of transfer.
The request is assessed against the grounds for granting transfer as follows:
Grounds for granting permission to transfer to another course outside the ACC
- The student must have completed at least 6 months of his or her principal course of study with ACC.
- Or ACC should receive a letter from the student’s government sponsor outlining why it considers the transfer to another course to be in the best of the student.
- Or ACC has reasons to believe that the student will materially benefit from transfer to the designated course provided by another registered institution.
- Or ACC has decided to cease offering the course due to low enrolment or other reasons.
- Or ACC is required by the Australian Government or ACT Government to cease to offer the course.
Letter of Release
- If the circumstances involved in continued enrolment in the student’s ACC course are considered to be detrimental to the student and the application is in accordance with ACC policy, the Letter of Release will be granted at no cost to the student.
- ACC shall issue a Letter of Release to transfer to another registered provider at no cost to student. ACC shall advise the student to contact Department of Immigration and Citizenship (DIAC) to seek advice whether a new student visa is required.
- The student will be provided with written notification of the outcome of his or her application for transfer between registered providers within 14 working days of the application being received by the Registrar. This notification will advise the student of the need to contact the Department of Immigration and Citizenship (DIAC) to ascertain whether a new visa will be required.
- The Registrar will report the student’s termination of studies to DIAC.
- The approval of transfer of a student to another institution does not indicate the agreement to provide any refund. Refunds are governed by the ACC Refund Policy (Overseas Students), independent of this policy.
- ACC shall respond in writing to the student seeking the transfer within 14 working days of receiving his or her request.
- ACC may refuse to release a student for transfer to another registered provider if ACC has reasons to believe that the transfer will not be in the best interest of the student or suspects that if the transfer is granted the student may not comply with his or her student visa conditions.
- If the request for release is refused, the student will be informed that he/she is unable to transfer from ACC this time, but is welcome to re-activate the application when the 6 month period has passed.
- The criteria used and the reasons for refusal are to be provided to the student in writing within 14 working days of the initial application, together with advice that it is possible to lodge an appeal if the student believes there are sufficient grounds. ( See ACC complaints and appeal policy of the ACC website)
- ACC shall keep records of all requests from students for a letter of release and the assessment of, and decision regarding, the request on the student’s file.